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Launching in Texas first.

Waitlist openLaunching in Texas first

How Jachi works.

You start on Jachi. Your care comes from licensed clinicians at an independent medical group, which we'll name on this site before we open.

Jachi isn't open yet. Nothing can be booked today. Join the waitlist and we'll email you before we open in your state, with prices and how visits will work.

Seven steps, two teams.

Most steps happen online, and lab tests, if you need them, are at a nearby lab. The first three steps happen on Jachi. Everything to do with your health happens with the medical group.

On Jachi

Find the right care

  1. Visit Jachi

    Read about each service: the conditions clinicians treat, what's included and how it works.

  2. Choose a service

    Pick the care you need. Not sure? The care finder points the way, and our AI assistant answers general questions.

  3. See prices and what's included

    Before you start, you'll see the price and what it covers. We'll share prices before we open.

Then you move to the medical group's patient portal.

Your health information goes into the medical group's secure patient system, not Jachi's website, and you'll always see which medical group is providing your care.

With the medical group

Get care from licensed clinicians

  1. Complete your intake

    Answer questions about your health, your medicines and your history.

  2. A clinician evaluates

    A licensed clinician reviews your answers. They may message you or start a video visit.

  3. Your treatment plan

    If treatment is right for you, your clinician makes a plan with you. Not everyone needs medication.

  4. Prescriptions, tests and follow-up

    Prescriptions go to your pharmacy and lab orders to a nearby lab. Your clinician tells you what follow-up you need and, with your permission, can send a summary to your primary care doctor.

Who does what.

Jachi Health LLC isn't a medical practice. Licensed clinicians make every decision about your care.

  • Jachi Health LLC

    The technology and the support

    • The website and the app
    • Information about each service, its price and how care works
    • Help with your account and the website
    • An AI assistant for general questions. It never diagnoses or prescribes.
  • The medical group

    Your care

    • Licensed physicians, nurse practitioners, physician assistants and therapists
    • Every diagnosis, prescription and treatment decision
    • Your medical records, in its secure patient system
    • Your follow-up care

Check a license yourself.

Licenses are public in Texas. Once we name the medical group and its clinicians, you can look up any of them with the state board that licenses them.

Questions about how it works.

Not for emergencies

For chest pain, trouble breathing or signs of a stroke, call 911. If you're thinking about suicide or are in crisis, call or text 988, any time.

No. Jachi Health LLC provides the website, the app and support. Licensed clinicians at an independent medical group provide your care and make every medical decision.

Before we open. We'll name the medical group and its clinicians on this site, so you can check their licenses before your first visit.

Into the medical group's secure patient system, which keeps your medical records private. Jachi's waitlist and help chat never ask for health details, and the care finder and weight care check run only in your browser and save nothing.

Not yet. Jachi isn't open. Join the waitlist and we'll email you before we open in your state, with prices and how visits will work.

No. Jachi is cash-pay, so you don't need insurance or a referral. Medication and lab tests are billed separately by your pharmacy and lab.

It answers general questions about Jachi and how care works, and it always says it's AI. It never diagnoses, prescribes or provides therapy.

Be first in line.

We're opening in Texas first. Join the list and we'll email you when Jachi launches in your state.

Join the waitlist

Read our guides before your visit

Join the waitlist

Privacy

Privacy at a glance

The care finder, condition search and weight care check

They run entirely in your browser. What you type or choose, including your height, weight and health details, is never sent to us or stored.

Waitlist sign-ups

If you join the waitlist, we collect your email and state and, if you give them, your first name and the services you're interested in, plus the language of the page you used. We use them only to email you about our launch. Sign-ups are stored with our website host.

Accounts

If you create an account, we keep your email, your password in scrambled form, and the details you save there. Your browser keeps a sign-in token until you log out. You can update or delete your account at any time on the account page.

Help chat and support tickets

Messages you send to our AI assistant pass through our website host, Netlify, to our AI provider, Anthropic, so it can write a reply. We don't save chats. If you send a ticket, we collect your name, email, topic, message and, if you choose, your chat, and use them only to answer you. Tickets are stored with our website host and sent to our support inbox.

What we don't do

We don't sell your information, and this site doesn't use advertising cookies or tracking.

Your choices

To leave the list or ask about your information, use your account or email support@jachihealth.com, reply to any email from us or use the unsubscribe link in it. Please don't send health details by email.

Your medical information

When you become a patient, your health information is protected under HIPAA and stored in the United States.

Read the full privacy policy

Last updated October 2026.